Frequently Asked Questions

Everything you need to know about your POPFLEX® journey.

When will my order ship?

Orders are typically processed within 1-3 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.

What is your return policy?

We offer returns and exchanges on unworn, unwashed items with tags attached within 30 days of purchase. Please note that certain items, such as water bottles and final sale products, are non-returnable.

How do I find the right size?

Each product page features a detailed size guide. We recommend taking your measurements and comparing them to our chart. If you are between sizes, we generally suggest sizing up for a more comfortable fit.

Do you ship internationally?

Yes, we ship to most countries worldwide! International shipping rates and delivery times vary by destination and will be calculated at checkout.

How should I care for my activewear?

To keep your gear in top shape, we recommend machine washing on a cold, gentle cycle with like colors and hanging to dry. Avoid using bleach or ironing the technical fabrics.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment options like Afterpay for eligible orders.