Returns & Exchanges
We want you to feel confident and beautiful in your POPFLEX® gear; if your purchase isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Follow the prompts to generate a prepaid shipping label and packing slip, which will be sent directly to your email address.
- 3.Package Your Items
Place the unwashed and unworn items with original tags attached into the original packaging or a secure mailer, including the packing slip inside.
- 4.Ship and Track
Drop off your package at the designated carrier location; once received and inspected at our warehouse, your refund or exchange will be processed within 7-10 business days.
